HANEL, Scot; CORTÉS, Viviana. Identifying moves and elements of persuasion in collection letters. Revista de Lenguas para Fines Específicos, [S. l.], v. 16, p. 83–108, 2010. Disponível em: https://ojsspdc.ulpgc.es/ojs/index.php/LFE/article/view/129. Acesso em: 25 abr. 2024.