Review of Jung, Yeonkwon. (2022). Sociolinguistics and Business Talk. A Role-Playing Apprach. Palgrave Macmillan

Authors

  • Jessica Jane Nocella University of Modena and Reggio Emilia

DOI:

https://doi.org/10.20420/rlfe/2024.707

Keywords:

role-play, business communication, work talk, English as a lingua franca, L2 English

Abstract

There is no abstract. This is a book review.

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References

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Benoit, W. L. & Czerwinski, A. (1997). A critical analysis of USAir’s image repair discourse. Business Communication Quarterly, 60(3), 38–57.

Bhatia, V. (1993). Analysing genre: Language use in professional settings. London: Longman.

Brown, P. & Levinson, S. (1987). Politeness: Some universals in language usage. Cambridge: Cambridge University Press.

Canale, M. & Swain, M. (1980). Theoretical bases of communicative approaches to second language teaching and testing. Applied Linguistics, 1(1), 1–47.

Cameron, D. (2000). Good to talk: Living and working in a communication culture. London, Thousand Oaks, New Delhi: Sage.

Candlin, C. N. & Crichton, J. (Eds.). (2013). Discourse of trust. London: Palgrave Macmillan.

Clark, A. J. (2007). Empathy in counselling and psychotherapy: Perspectives and Practices. Mahwah, NJ: Lawrence Erlbaum.

Conrad, C. & Poole, M. S. (2012). Strategic organizational communication: In a global economy (7th ed.). Chichester: Wiley-Blackwell.

Duranti, A. (1988). Intentions, language, and social action in a Samoan context. Journal of Pragmatics, 12, 13–33.

Goffman, E. (1967). Interaction ritual: Essays on face-to-face interaction. New Brunswick, London: Aldine.

Gumperz, J. (1982). Discourse strategies. Cambridge: Cambridge University Press.

Hearit, K. M. (1994). Apologies and public relations crises at Chrysler, Toshiba, and Volvo. Public Relations Review, 20, 113–125.

Hearit, K. M. (1996). The use of counter-attack in public relations crises: The case of General Motors vs. NBC. Public Relations Review, 22, 233–248.

Hearit, K. M. (2006). Crisis management by apology: Corporate response to allegations of wrongdoing. Mahwah, NJ: Lawrence Erlbaum.

Holmes, J. & Stubbe, M. (2003). Power and politeness in the workplace: A sociolinguistic analysis of talk at work. University of Virginia: Longman.

Swales, J. M. (1990). Genre analysis: English in academic and research settings. Cambridge: Cambridge University Press.

Tompkins, P. K. & Cheney, G. (1985). Communication and unobtrusive control in contemporary organizations. In R. D. McPhee & P. K. Tompkins (Eds.), Organizational communication: Traditional themes and new directions (pp. 179–210). Beverly Hills, New Delhi, London: Sage.

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Published

2024-06-30

How to Cite

Nocella, J. J. (2024). Review of Jung, Yeonkwon. (2022). Sociolinguistics and Business Talk. A Role-Playing Apprach. Palgrave Macmillan. Revista De Lenguas Para Fines Específicos, 30, 268–273. https://doi.org/10.20420/rlfe/2024.707